SHA as an authorised financial services provider, has adopted and implemented a Complaints Management Policy to ensure that we render financial services to our clients in a manner that is honest, fair, and with due skill, care and diligence.
Complaints are handled in terms of a strict protocol which ensures that each complaint is given due consideration by an appropriate staff member with resultant speedy and efficient resolution.
Please complete the form below or fill out a Complaint Form if you have a complaint that you would like to bring to our attention. We take all communication of this nature very seriously and will treat each with the necessary confidentiality.
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