Complaints

SHA as an authorised financial services provider, has adopted and implemented a Complaints Management Policy to ensure that we render financial services to our clients in a manner that is honest, fair, and with due skill, care and diligence.

Complaints are handled in terms of a strict protocol which ensures that each complaint is given due consideration by an appropriate staff member with resultant speedy and efficient resolution.

Please complete the form below or fill out a Complaint Form if you have a complaint that you would like to bring to our attention. We take all communication of this nature very seriously and will treat each with the necessary confidentiality.

Please tell us about your complaint

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