Rate us

If you’ve had recent claims or underwriting (quoting/policy issuing) experience with SHA, we would value it if you could set aside 5 minutes to complete a survey. This helps us to gain a deeper understanding of our clients and brokers and also gives us the opportunity to improve our service levels:

Rate our Underwriting Service >   Rate our Claims Service >

Rate our Underwriting Service

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Policy Type *

How would you rate our Response Time? *

How would you rate our understanding of the insured's needs? *

How would you rate our pricing on this policy? *

How would you rate our knowledge of our insurance products? *

How would you rate our professionalism? *

How would you rate the overall quality of our service? *

How would you rate your overall satisfaction with us? *

How likely are you to use SHA again in future? *

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Rate our Claims Service

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Please indicate which of these categories you fall into? *

Policy Type *

How would you rate our Response Time? *

How would you rate our understanding of the insured's needs? *

How would you rate our knowledge of our insurance products? *

How would you rate our professionalism? *

How would you rate the overall quality of our service? *

How would you rate your overall satisfaction with us? *

How would you rate our ability to keep you updated of the status of the claim throughout the process? *

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About Us

Stalker Hutchison Admiral (Pty) Ltd is a wholly owned subsidiary of and provides insurance underwriting services exclusively for and on behalf of Santam Ltd.

Stalker Hutchison Admiral (Pty) Ltd is an authorised financial services provider (FSP 2167) © 2018 SHA, All rights reserved. All brands remain property of their respective owners.

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Lodge a complaint

Complete the form below or call us on 011 731 3600

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